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A while ago, I reported a bug in Mathematica and I got an official response which confirmed its existence and promised to take care of it.

Now that the new version of Mathematica (12.0) has been released, I tested my code again and apparently, the bug is still there. Although it's been a while since my report and I think they've had enough time to deal with this bug.

So what should be done in this kind of situation?

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    Wolfram, Inc. often does not fix bugs quickly. I know no solution except to wait. – bbgodfrey Jun 12 at 4:00
  • I think this question should be moved to the main site. – m_goldberg Jun 13 at 3:49
  • I don't feel as though it would necessarily be a bad thing to re-report, particularly if it's a burning issue for you. Although I wouldn't expect it to speed anything up... – Carl Lange Jun 13 at 7:56
  • I have been re-reporting bugs every time a new version comes out. I wouldn't assume that they review bug reports about old versions. – rhermans Jul 8 at 11:17

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